Frequently Asked Questions
Getting Started
Sharing
Your Account
Using Scrapblog Features
Help! Things aren't working
Orkut
Facebook
Privacy and Policies
Getting Started
What is the best way to learn the Scrapblog Builder
We've done our best to make creating a scrapblog as easy as possible, but if you
would like a short guide, please check out our quick tour
http://www.scrapblog.com/tour/tour.aspx
How many scrapblogs can I create?
You may create as many scrapblogs as you want. There is no limit! The more, the
merrier :)
Does it cost anything to create a scrapblog?
No, creating and sharing a scrapblog is absolutely free.
How do I use my photos hosted with other photo sites?
In the Scrapblog Builder, simply click "Get Photos", select the service that hosts
your photos and follow the simple directions. Easy!
Currently you may import photos from the following sites: Flickr, Webshots, Photobucket
and Facebook.
Of course, you may also upload photos from your computer. To do so, click on “Get
Photos” and then on “Upload Photos”. You may select your photos and then click on
“Start Upload”. Your photos will show up automatically in the hand bar.
How do I add video clips?
Adding video is as simple as copying the video's URL from YouTube, clicking the
"Video" panel in the Scrapblog Builder, and pasting the Link to the YouTube video
URL. At this time we can only accept YouTube videos and we will add more video sharing
sites in the future.
How long will my scrapblogs be live?
Unless you decide to delete them, your scrapblogs will always remain online.
How do I save my scrapblog?
Saving a scrapblog will preserve the changes you’ve made. Please save your scrapblog
as soon as you start creating it.
To save your scrapblog, just click on the save button and follow the instructions.
If you have an account on scrapblog, you may log in here if you’re not already logged
in. If this is your first time using scrapblog, please click on “Create your Profile”
and follow the simple instructions for creating your free account.
When you save your scrapblog, please keep the “Autosave” option on. This way, the
scrapblog will be save automatically every 5 minutes.
To save and download your scrapblog pages to your computer, you will need to publish
it first.
What does publish mean?
Publishing a scrapblog makes it possible for others to see your scrapblog. When
you publish, you have the option of keeping your scrapblog private, so only your
invited friends can see it, or making it public, so everyone can see it. Publishing
takes about one minute per page.
After you publish your scrapblog, you may share it with your friends by email or
on your social networks and you may post it to your blog. Please see the Sharing
section below for further instructions.
You may also save your scrapblog pages to your computer. Just click on “File” and
then on “Export as JPEG” and follow the instructions.
Sharing
How do I share my scrapblog?
If you know your friends and family's email you can share your scrapblog straight
from the Scrapblog Builder. In the top menu click on "Share", then select "Send
to a Friend".
You may also share your scrapblog on your blog or social networks. Click on “Share”
and then on “Share Elsewhere” to get the code for bogs and social networks, or on
“Copy and Paste” for the code for email, IM and web pages.
When viewing your scrapblog (or your best friends) you can share it just as easily
with others! Simply mouse towards the top of the scrapblog to see the pull-down
menu. Just click on "share" and you will be asked for the email addresses of those
you wish to share the scrapblog with.
How do I print my scrapblog?
We don’t currently offer printing, but we are talking to various printing suppliers
to get the best combination of price, quality and service.
However, there is a way to print:
Post your scrapblog to Flickr.com (where you can apply for a free account). Click
on “Share” and then on “Share Elsewhere” and then on the Flickr link. You will need
to authorize the Flickr service. If you do not have a Flickr account, you may create
one for free at www.flickr.com Note: Scrapblog is not affiliated with Flickr, which
is a Yahoo! company.
You may also download your scrapblog pages to your own hard drive and use your own
printer. After you publish your scrapblog, click on “File” and then on “Export as
JPEG” and follow the instructions for saving your pages to your computer.
Your Account
How do I create an account?
We've made it as easy as possible to jump right in. We won't ask you for any information
up-front. Go ahead and start creating a scrapblog. When you want to save your work,
you may create your account for free. Click on “Save” and then on “Create your Profile”.
Please follow the simple instructions to create your account and to save your scrapblog.
To save and share your scrapblog, you will need to publish it first [insert link
to publish FAQ above].
Can I edit my profile picture?
Of course you can! All you have to do is click the "edit profile" link at the top
of the Scrapblog.com homepage when you're logged in, then scroll down to "Upload
Profile Picture" and choose a new image to represent you.
Can I change my personal Scrapblog web address (URL)?
Yes, but only once. When your account is created you are given a temporary web address.
You can change this to an address of your choice, but once you've done this, it
can not be changed again. Click "Edit Profile" and scroll down to the change your
web address box.
I was a Beta user, are my scrapblogs still here?
Scrapblogs created in the beta period are still available from their original links.
If you remember the username you used to login to the Beta. Simply enter http://username.scrapblog.com,
replacing "username" with your own username from the Beta period.
Using Scrapblog Features
How do I use themes?
When you click on “Get Started”, you will see a window that gives you an option
to start with a theme or to start with a blank page. If you select start with a
theme, you will see dozens of beautiful layouts with backgrounds, sticker and images
created by leading designers. Select any of these and you will have a great starting
point to create your scrapblog. When you use a theme, you may move, add, or delete
any of the elements and backgrounds on the page. You may even combine stickers and
backgrounds from the other themes.
How do I use stickers?
To use stickers, click on “Get Stickers” on the left hand side. When the window
shows up, scroll through the stickers and click on the ones you would like to use.
You may find it easier to find stickers by theme. When you are done selecting, click
on the “Done” button on the bottom right and you will see the stickers on the left
hand side bar.
How do I use backgrounds?
To use backgrounds, click on “Get Backgrounds” on the left hand side. When the window
shows up, scroll through the backgrounds and click on the ones you would like to
use. When you are done selecting, click on the “Done” button on the bottom right
and you will see the backgrounds on the left hand side bar.
You may also use your own background picture. Just upload a high-quality picture
into Scrapblog, place it on the workspace, drag the corners of picture so it covers
the entire workspace and then click on “Send to Back” button on the right. You should
place your own background picture as the last step when creating your scrapblog.
How do I insert text?
When you are editing your scrapblog, click on the “Text” button on the left and
drag and drop the first text box that says "ABC" or one of the bubbles onto your
page. Just click inside and start writing. You will see text controls on the top
right to adjust the type of font, the size and the color.
How do I use frames?
1) Drag a picture into the workspace
2) Click on the Frames tab on the left sidebar, and then on "Get Frames". Choose
the ones you want, click "Done" on the bottom of the screen, and they will appear
in your sidebar
3) Drag the frame you want onto your picture. The frame will automatically click
into place on the four corners of the picture
Help! Things aren't working
Why can't I see my scrapblog?
The most common reason for a blank viewer page is an old version Flash. Scrapblog
takes advantage of some of the latest internet technologies; because of this you
need the latest version Flash. Flash is a free plug-in from Adobe. You may get Adobe
Flash for free here http://www.adobe.com.
Why can't I edit or view my scrapblogs from work?
Please make sure that your office computer has the latest version of Flash installed.
If it doesn’t, please ask your network administrator to upgrade office computers
to the latest version of the Flash player, which is free.
Many offices use technology which block internet sites that do more than normal
websites. These firewalls are used to keep out malicious attacks, but they are not
very good at letting the good guys in, like Scrapblog.
Why does the Scrapblog Builder take forever to load?
Scrapblog is optimized for broadband internet connections, you may be using dial-up
or experiencing internet slowdowns in your area. To make the best of Scrapblog we
highly recommend using broadband internet, such as DSL or a cable modem. If things
are still slow, check to make sure you are not running other bandwidth intensive
applications such as peer-to-peer file sharing clients or VOIP clients, these applications
can slow downloading and publishing within Scrapblog.
How long does it take to publish?
Publishing a scrapblog requires about one minute per page. If it’s taking much longer
than this or if it seems like publishing is stuck, press the cancel button, close
the Builder and then reopen it again.
Before publishing, your work is automatically saved, so your scrapblog will be available
for editing in future sessions.
Please remember to save your scrapblog early and to leave the automatic save feature
on.
Why can’t I see the whole Builder screen or the “Done” button?
Many web browsers have a "Full Screen" mode giving webpages more room to breathe
and expand. The Builder can benefit from "Full Screen" mode. On most Windows PC's
pressing the F11 key on your keyboard will toggle between regular and "Full Screen"
mode.
Regarding seeing the whole workspace, sometimes it helps to view your browser in
"full screen" mode. Usually you can toggle to full screen mode by pressing the F11
key on your keyboard.
You may also try temporarily disabling the "status bar" at the bottom of your browser.
The way to do this would be click on "View" and then "Status Bar" on your browser's
menu.
Another way to see more would be to adjust your screen resolution size in your computer.
If you are using a PC, you may find the display settings in the Windows Start menu,
under Display Settings -> Advanced. You may also right click on your desktop to
get to the display settings menu.
1. Open Display in Control Panel (click Start, click Control Panel, click Appearance
and Themes, and then click Display)
2. On the Settings tab, under Screen resolution, drag the slider, and then click
Apply.
3. When prompted to apply the settings, click OK. Your screen will turn black for
a moment.
4. Once your screen resolution changes, you have 15 seconds to confirm the change.
Click Yes to confirm the change; click No or do nothing to revert to your previous
setting.
Orkut
How do I post a scrapblog to Orkut?
To embed a completely new scrapblog into your Facebook profile, click on the button
that says 'Create New Scrapblog.' Once you are finished with your creation, click
on 'Share' at the top of the screen and then “Share Elsewhere” and then on the Orkut
link. Click on copy and then paste this into any scrap area in Orkut.
How do I add a scrapblog page to my photoalbum?
You may download your scrapblog pages to your own hard drive as images. After you
publish your scrapblog, click on “File” and then on “Export as JPEG” and follow
the instructions for saving your pages to your computer. Then, go to your photoalbum
in Orkut and upload these saved scrapblog pages.
Facebook
How do I post or change the scrapblog on my Facebook profile?
First, login to Scrapblog here:http://www.fb.scrapblog.com/
To embed a completely new scrapblog into your Facebook profile, click on the button
that says 'Create New Scrapblog.' Once you are finished with your creation, click
on 'Share' at the top of the screen and then “Share Elsewhere” and then on the Facebook
link.
If you'd like to embed one of your existing Scrapblogs instead, click on the link
that says 'or view all of my Scrapblogs.' Once you see all of your scrapblogs, choose
the one you'd like to post to your Facebook profile. Above the thumbnail, click
on 'Edit.' Once it is open in the Scrapblog Builder, click 'Share' in the top menu,
and then “Share Elsewhere” and then on the Facebook link.
Can I post more than one scrapblog to my profile?
The short answer is no. We are working on a new version of the viewer for Facebook
that will be richer and better integrate Scrapblog with Facebook.
Can I use other people’s photos in which I’m tagged in a Scrapblog?
No. One of the limitations of Facebook is that we can only use photos that you uploaded
to your Facebook account. You can always message your friend to email you the photos,
that way you can upload them to Scrapblog yourself.
I posted my scrapblog as a photo album, why can't I see it in Facebook?
When you post a photo album to Facebook from an outside website, like Scrapblog,
you must approve the photos before they show up alongside the rest of your photos.
The process of approving your photos is easy. When you visit Facebook you will notice
a box on the right hand side of their home page titled "Requests" and a link "1
pending album". Clicking this link will bring you to a page where you must select
and approve the photos you added - that's it!
How do I edit the current scrapblog on my Facebook profile?
First, login to Scrapblog here: http://www.fb.scrapblog.com/
Once you are on logged-in and on the main page, you should see your latest scrapblog
in the big pink box. Click on the Edit link, located below the thumbnail, to edit
this scrapblog. If you would like to edit another of your scrapblogs, simply click
on the link that says 'or view all my Scrapblogs.' On this page, the 'Edit' link
is located above the thumbnail. To see the changes within your Facebook profile,
you need to post the scrapblog to Facebook again. To do this, while in the builder,
click on the 'Share' link at the top of the page and then on “Share Elsewhere” and
then on the Facebook link.
How do I delete the Scrapblog I posted to my Facebook profile, but keep Scrapblog
installed?
When you login to your Scrapblog account you will be presented with a list of your
scrapblogs. Simply clicking on the "Delete" link will permanently delete your scrapblog.
Careful! This can't be undone. Deleting the scrapblog that was posted to Facebook
will remove it from your Facebook profile.
Privacy and Policies
How do I adjust my scrapblog’s privacy settings?
When you publish your scrapblog, you have the option of making it private. This
will restrict access to you and anyone you invite to that specific scrapblog. Or
you may set it to public, in which case it will be viewable by everybody.
Will you give my email address away?
Never! We hate spam just as much as you do. We will never give your email address
to third-parties for commercial purposes or to spammers.